The Episode In this episode, Desiree and I discuss a terrible experience we had with two moving companies while Desiree was moving to Oregon from Texas. We also discuss the rights parents with disabilities have to be accommodated by their children’s schools and provide tips in getting accommodations from schools.
Tag: complaints
Filing Complaints Under Title III
Introduction In this episode, Desiree and I discuss filing complaints under Title III of the ADA (Title III). Specifically, we walk through filing a complaint with the Department of Justice against Chase bank because of the inaccessibility of its online mortgage services. This is the text of what Desiree and I filed with the Department…… Continue reading Filing Complaints Under Title III
Filing A Complaint Over Trouble Paying Medical Bills
Background Information I am a patient of the Legacy Health system. A couple of months ago, I was emailed about a bill I needed to pay. I opened the MyChart iOS app and signed in to the service. As soon as I went to pay my bill, there was an accessibility issue. The screen where…… Continue reading Filing A Complaint Over Trouble Paying Medical Bills
How to File a Complaint Under the Air Carrier Access Act
n this episode, we are filing our first complaint. Join by Desiree Sturdevant, we file a complaint with the Department of Transportation under the Air Carrier Access Act against Alaska Airlines. This episode was recorded in two sessions. So, the audio levels are not quite the same.
Filing a Complaint Under the Air Carrier Access Act
Introduction Filing a complaint with the Department of Transportation (DOT) under the Air Carrier Access Act (ACA) is not as hard as you may think. Filing a complaint with DOT when an airline discriminates against you as a person with a disability has the potential, over time, to make air travel more accessible to and…… Continue reading Filing a Complaint Under the Air Carrier Access Act