The Department of Justice announced a settlement with the City and County of Honolulu, HI around paratransit. Within three years, 95% of calls will be answered within three minutes and 99% of calls will be answered within five minutes.
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How to File a Complaint Under the Air Carrier Access Act
n this episode, we are filing our first complaint. Join by Desiree Sturdevant, we file a complaint with the Department of Transportation under the Air Carrier Access Act against Alaska Airlines. This episode was recorded in two sessions. So, the audio levels are not quite the same.
An Accessible Resume
Everyone knows a resume is a critical part of finding a job. If you, like me, have a visual disability preventing you from reading print, you also know understanding how to format a resume can be difficult. Recently, I have been wanting to update my resume. As always the idea of doing so was becoming…… Continue reading An Accessible Resume
Filing a Complaint Under the Air Carrier Access Act
Introduction Filing a complaint with the Department of Transportation (DOT) under the Air Carrier Access Act (ACA) is not as hard as you may think. Filing a complaint with DOT when an airline discriminates against you as a person with a disability has the potential, over time, to make air travel more accessible to and…… Continue reading Filing a Complaint Under the Air Carrier Access Act
About the Air Carrier Access Act
About Me This will be the last time I begin an episode with information about me. I’m sharing this information at the beginning of the first three episodes so you can learn a little about me and my qualifications to present on matters of disability law. Basic Bio I was born blind. I am a…… Continue reading About the Air Carrier Access Act
Title II Basics
Introduction This post contains information and resources related to the basic components of what it means to comply with Title II of the Americans with Disabilities Act (Title II), which primarily applies to state and local governments. If you have an issue with your state and/or local government, you will probably find a good start…… Continue reading Title II Basics
Demoing the Code of Federal Regulations with JAWS
In this demonstration, I briefly show what it is like to access the Code of Federal Regulations with version 2023 of the JAWS for Windows screen reader. The code of Federal Regulations is where federal agencies publish what it means to comply with laws when Congress has delegated its authority to make rules to federal…… Continue reading Demoing the Code of Federal Regulations with JAWS
Significance is Information
Between my job and the websites I manage I write tons of content. One of the consistent challenges I face as a writer is how to convey the significance I attach to a word or words to all of my potential readers. People unaware of how screen readers actually read content by default usually have…… Continue reading Significance is Information
Complaint Based Civil Rights Laws are Designed to Provide Few Civil Rights
Civil rights laws including the Americans With Disabilities Act and the Civil Rights Act of 1964 are developed by Congress to largely depend on the public filing complaints with the government and/or suing violators. Passage of these laws is accompanied with lots of fanfare and celebration. Politicians brag about their commitment to civil rights, equality,…… Continue reading Complaint Based Civil Rights Laws are Designed to Provide Few Civil Rights
A new Schedule for the Live Episodes
The second episode of the Demand Our Access podcast will be live on ACB Community’s channel five on Saturday, December 17 at 2:00 PM Eastern. The live episodes will be preempted by ACB New Year’s Eve celebrations on the 31st. So, we will have a new, hopefully permanent, schedule in the new year. Beginning in…… Continue reading A new Schedule for the Live Episodes